Inside Sales Representative (Sales)

Get ready to grow with us!

Northwest Pipe Company is the nation's leading manufacturer of water infrastructure products and with over 50 years of experience, we're just getting started! Our business is growing, and we're looking for great people to grow with us. We're immediately seeking a Inside Sales Rep to join our Northwest Pipe team in St. Louis, MO.

 

We Offer

• Medical, Dental, Vision, Life, AD&D Insurance
• Paid Vacation, Holidays, and Sick Time
• 401k Retirement Savings Plan with Employer Match
• Bonus Potential (2x per year)
• Up to $2,500 per year Tuition Reimbursement
• Safety Footwear and Eyewear Voucher (Day 1 of Employment)
• Employee Assistance Program (EAP)
• Opportunities for Career Advancement
• Values-Driven Culture Committed to Diversity, Inclusion, and Safety

 

Our Values

• Accountability is evident when we do what we say we are going to do and people accept responsibility for their actions. We do not point fingers and blame others. We own our actions.
• Commitment is not only promising to do something, but actually investing in the necessary effort and actions to make it happen.
• Teamwork is essential for competing in a challenging and constantly changing business environment. Working together across all job functions is critical to achieving our success.

SUMMARY OF JOB PURPOSE:

This position involves the support of selling and promotion of trenchless pipe. This Inside Sales Representative will provide support to the Sales teams through estimating, analysis, and market development. The Inside Sales Representative will work with the Sales Manager and the sales and marketing team to understand product offerings and market strategy and provide direct input and feedback. This individual will play a role that will require for quotes to be completed, consulting with engineers, agencies, municipalities, developers, and contractors across the United States, and other tasks as assigned. Travel may be up to 5% of the time.

 

ESSENTIAL FUNCTIONS AND MAJOR RESPONSIBILITIES:

·       Accurate and timely response to customer inquiries.

·       Estimate and quotation formulation and analysis.

·       Market analysis and reporting.

·       Bid Tracking and reporting

·       Customer service including but not limited to; quotations, order tracking and expediting, logistical communication, claims, and project tracking.

·       Provide information and support to Sales and Product Management Group.

• Prepare quotes, submit to customer and follow up.
• Follow-up on projects and bid submittals within one business day after the bid openings.
• Promote and inform customers and engineers/owners of Permalok product offerings.

 

SUPERVISORY RESPONSIBILITIES:

This position is Salary Non-Exempt and has no supervisory responsibilities.

 

INTERPERSONAL CONTACTS:

Professionally works and communicates skillfully with a diverse spectrum of people and personalities

 

KNOWLEDGE, SKILLS, ABILITIES:

To perform the duties and responsibilities of this position successfully:

·       Excellent written and oral communication skills and strong, professional interpersonal skills.

·       Self-starter with proven ability to manage schedules, priorities, deadlines with minimal direction.

·       Strong working knowledge of Microsoft Office Products; Excel, Word, Outlook, and PowerPoint.

·       A keen sense of detail/accuracy as well as the ability to see the larger picture.

·       Organizational skills, including an ability to multi-task and re-prioritize to meet critical deadlines and multiple project timelines.

·       Displays good judgment and discretion to accomplish goals and work requirements.

• Individuals must possess the ability to effectively work with varying management styles

 

EDUCATION/EXPERIENCE:

·       Associates degree preferred, or at least 1+ years of relevant work experience or course of study.

·       Previous work experience in a manufacturing, construction, heavy industrial or sales environment highly regarded.

 

PHYSICAL DEMANDS/WORK ENVIRONMENT:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions

 

Regular, reliable and predictable attendance is necessary to perform the essential functions of this position

 

Physical Activity

 

Over 2/3 of the time

·       Stooping: Positions self to 90 degrees (This factor is important if it occurs to a considerable degree and requires the full use of the lower extremities and back muscles.)

·       Walking: Moving about to accomplish tasks, particularly for long distances or moving from one work site to another

 

Up to 2/3 of the time:

·       Kneeling/Crouching: Position self to move items, pick up tools and clean up work area

• Grasping: Applying pressure to an object with the fingers and palm to use hand tools
• Communicating: Expressing or exchanging ideas and information accurately, in written or diagram form.

 

Less than 1/3 of the time:

·       Climbing: Ascending or descending ladders, Stairs, scaffolding, ramps, poles, and the like, using feet and legs and/or hands and arms. Body agility is emphasized. (This factor is important if the amount and kind of climbing required exceeds that required for ordinary locomotion.)

·       Balancing: Maintaining body equilibrium to prevent falling when walking, standing or crouching on narrow, slippery or erratically moving surfaces. (This factor is important if the amount and kind of balancing exceeds that needed for ordinary locomotion and maintenance of body equilibrium.)

·       Pushing: Using upper extremities to press against something with steady force in order to thrust forward downward of outward

·       Lifting: Raising object from a lower to a higher position or moving objects horizontally from position to position (this factor is important if it occurs to a considerable degree and requires the substantial use of the upper extremities and back muscles)

·       Fingering: Picking, pinching, typing or otherwise working, primarily with fingers rather than with whole hand or arm as in using hand tools

• Talking: Expressing or exchanging ideas by means of the spoken word; those activities where detailed or important spoken instructions must be conveyed to other workers accurately, loudly, or quickly.
• Hearing: Perceiving the nature of sounds at normal speaking levels with or without correction, and having the ability to receive detailed information through oral communication, and making fine discriminations in sound.

·       Repetitive Motions: Making substantial movements (motions) of the wrists, hands, and/or fingers such as doing paperwork during walk in process

 

Physical Requirements

Medium work: Exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.

 

Visual Acuity

The worker is required to have visual acuity to perform an activity such as: Preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading; visual inspection involving small defects, small parts, and/or operation of machines (including inspection) using measurement devices, and/or assembly or fabrication of parts at distances close to the eye.

 

Vision Requirements:

 

Over 2/3 of the time:

• The worker is required to have peripheral vision (ability to observe an area that can be seen up and down or to the left and right while eyes are fixed on a given point)

·       The worker is required to have depth perception (three-dimensional vision, ability to judge distances and spatial relationships)

 

Up to 2/3 of the time:

• The worker is required to have distance vision (clear vision at 20 feet or more)
• The worker is required to have the ability to adjust visual focus (ability to adjust the eye to bring an object into sharp focus

 

Less than 1/3 of the time:

• The worker is required to have close vision (clear vision at 20 inches or less)

 

Weather Condition

 

Over 2/3 of the time

·       The worker is subject to outside environmental conditions:  No effective protection from weather.

·       The worker is subject to both environmental conditions: activities occur inside and outside

·       The worker is subject to extreme heat:  Temperatures above 100 degrees for periods of more than one hour. (Consideration should be given to the effect of other environmental conditions such as wind and humidity.)

 

Less than 1/3 of the time:

·       The worker is subject to extreme cold:  Temperatures typically below 32 degrees for periods of more than one hour. (Consideration should be given to the effect of other environmental conditions such as wind and humidity.)

·       The worker is subject to noise:  There is sufficient noise to cause the worker to shout in order to be heard above the ambient noise level.

·       The worker is subject to vibrations: Exposure to oscillating movements of the extremities or whole body

• The worker is subject to hazards:  Includes a variety of physical conditions, such as proximity to moving mechanical parts, moving vehicles, electrical current, working on scaffolding and high places, exposure to high heat or exposure to chemicals

 

Noise Levels:

 

Up to 2/3 of the time:

·       Moderate noise (examples: business office with computers and printers, light traffic)

·       Loud noise (Examples: metal can be manufacturing department, large earth-moving equipment)

 

Less than 1/3 of the time

·       Moderate noise (examples: business office with computers and printers, light traffic)

·       Very loud noise (examples: jack hammer work, front row at rock concert)

 

Supervision Received:

·       General Supervision: The incumbent normally receives little instruction on day-to-day work and receives general instructions on new assignments.

 

 

Salary Minimum: 22.21Salary Maximum: 26.65