Ent Credit Union
Fraud/Dispute Specialist Jr (Finance)
Ent Credit Union exists to improve the financial quality of life of the people we serve. This mission drives us every day, but we are more than our mission. We're also individuals using our unique abilities to make our organization, and the communities we serve, better than they were yesterday. We're a not-for-profit that puts people above profits and actively invests in our community. Our rapidly growing team is expanding our reach to serve more people throughout Colorado. To spread our mission far and wide, we need people like you. If you're interested in a paycheck with a purpose, apply with us today. Our people make the difference, and we truly believe you are our greatest asset.
Job Description
The Fraud/Dispute Specialist Jr. works directly within Visa DPS, they are responsible for ensuring cases have a chargeback right and keying disputes for chargeback, reporting all fraudulent transactions and managing case flows. The Fraud/Dispute Specialist Jr. works with members to gather additional responses and any documentation after merchants provide a denial. The Fraud/Dispute Specialist works with the Card Fraud Investigators on various issues. They are also responsible for various reports and working with robotics process automation bots that assist in tasks. Due to the nature of this position, the highest level of confidentiality must be always maintained.
Essential Functions
Qualifications
Minimum Formal Qualifications for this Position
Technical or Specialized Knowledge/Skills:
Additional Information
The pay range for this position is: $20 to $25 per Hour (S12)
Final compensation for this position will be determined by various factors such as relevant work experience, specific skills and competencies, education, certifications, and internal pay equity.
This position is eligible for our corporate bonus program based on company performance.
Benefits Summary Sheet
At Ent Credit Union, we offer a comprehensive benefits package, including:
For more information about our outstanding benefits please visit our careers page at www.ent.com/careers.
We anticipate this position to close on 02/17/2025. Please submit your application at your earliest convenience to be considered.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)