Vocational Case Manager (Personal Services)
Job Summary: The Vocational Case Manager is responsible for client recruitment, case management, facilitation of employment and career plans and provision of on-the-job and off-site support to assigned clients seeking or in community-based employment.
Essential Functions:
- Participate in the development and implementation of case finding and client recruitment initiatives.
- Act as case manager for assigned clients and provide information about and referral to services needed through community resources (i.e.: adult education classes, childcare, transportation, credit counseling).
- Implement training and interventions to further career development of assigned clients, including job readiness training, job seeking support, employment retention support, and barrier resolution.
- Act as liaison between assigned clients, employers and referral and funding sources.
- Provide post-employment support and assist clients to identify and utilize natural support systems.
- Educate clients, community organizations and employers concerning HGI programs and services.
- Act as an advocate for assigned clients.
- Cooperate and maintain good rapport with clients, employers, staff and referring agencies.
- Maintain all relevant client records, case notes and other documentation including attendance records and progress reports.
- Complete and submit quarterly reports and program proposals to funding source(s) as directed.
- Complete monthly progress reports and submit fee-for-service invoices as directed.
- Assist with program evaluation and community needs assessment to identify program and service needs.
- Participate in development and submission of program and service proposals to expand and diversify program funding as directed.
- Participate in agency meetings and committees as directed.
Education and Experience:
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Associates degree or high school diploma and two years of relevant experience required, Bachelors degree preferred.
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Personal experience with public assistance system preferred.
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Must possess clean driving record and provide own transportation.
Potential Career Paths:
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Case Manager
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Job Coach
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Outreach Case Manager
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Associate Director of Workforce Development
