SSGA COO - Global Head of Technology and Business Architecture Services, SVP (Finance)

The State Street Global Advisors (SSGA) Chief Operating Officer (COO) is seeking to hire a Global Head of Technology and Business Architecture Services (GHTBAS). This role will report directly to the SSGA COO and will play a critical role in defining and leading the strategy, delivery and management of all technology and business architecture services provided to the Global Advisors business at State Street. The GHTBAS will be a strategic partner and advisor to the COO for all the technology architecture capabilities and business architecture services supporting the COO organizational delivery of the services in a federated model to Global Advisors, State Street, and our clients. The GHTBAS will function as the central point of coordination for all application, infrastructure and business process architecture related services working closely with the State Street affiliates, Global Technology Services (GTS) and other third-party vendors used within the SSGA ecosystem globally. The leader and their organization will provide strategic technology architectural guidance to the COO Organizational delivery of technology platforms and services, provide governance and oversight according to the GTS architectural standards and provide an operating model to enable federated technology delivery against a target end state blueprint. They will engage all COO functions and their respective business domains functions for daily execution and delivery of the business capabilities and workflows leveraging the technology platforms. In addition, the GHTBAS will be the conduit of key GTS technology, risk, security, and governance, in addition to, business architecture services information flow to the COO leadership team, SSGA businesses and associated functions enabling an orchestrated, optimal operating model for the Global Advisors technology and business services platforms.

This GHTBAS role will include strategic, operational, project and relationship management responsibilities collaborating in a product, platform, and services operating model with their peers on the COO's senior leadership team and colleagues and peers within Global Advisors (GA) and the wider State Street organization. The role will manage a multi-functional global technology and business architecture delivery organization enabling the platforms and business services provided to the GA business. The role will provide an opportunity to work across Global Advisors, State Street Global Technology Services, State Street Bank and Holding Company, the broader investment management industry with key strategic business partners. The key objectives are to define the future state technology platforms and business services blueprint supporting the Global Advisors business, standardize, simplify, and rationalise the application footprint with the continued governance monitoring of security, risk, and cloud design patterns. The introduction of business services architecture practises will be key to ensuring we are leveraging technology components and capabilities at scale and business workflows are designed end to end within the technology platforms transforming how the business operates today increasing our operating leverage and competitive advantage in the marketplace. The leader will be accountable for driving results, supporting strategic initiatives, improving processes, fostering collaboration and alignment, to achieve a scalable, resilient, and business capability driven technology ecosystem supporting the Global Advisors business in the future.

As a key stakeholder in enabling the COO organization's ability to execute on their priorities, the successful candidate will be highly resourceful, self-motivated and possess strong written and verbal communication, multi-functional organizational management and technology and data analytical skills. The individual will also possess a high level of personal and professional integrity and sound judgment with the ability to work effectively with senior business leaders across Global Advisors and State Street corporation.

Responsibilities

Management of the Technology and Business Architecture Services organization

• Partners with COO leadership team to set strategic and operational objectives, aligning to GA strategic priorities, to ensure the COO organization is exceeding in technology and business service delivery against a defined target state blueprint.
• Builds strong relationships across the COO, GA and State Street Executive Leadership team and their leadership teams to drive oversight and governance to meet architectural standards that are set.
• Partner with COO senior leadership team to actively identify and implement process changes and organizational optimization as part of the transformation strategy.
• Accountability for developing a strong risk and control culture across all regions embedding the control frameworks within the technology platforms and business processes/services.
• Drives organizational, team and individual development enhancing productivity, team collaboration against defined measurable outcomes.
• Responsible for working with the GA business organizations and COO Leadership team to enable the future state technology platforms and ecosystem in the public cloud environment in a componentized, containerized and service-based architecture. Developing 3-year roadmaps that align to the target end state blueprint per functional area and prioritizing the technology and business services delivery against the business outcomes and desired technology ecosystem.
• Manages and delivers the public cloud transformation program in collaboration with the GTS State Street Organization defining the future state operating model for the deployment of both the technology and business services and capabilities.
• Leverages the latest technology including artificial intelligence to transform the way the business services are provided; data and insights are consumed reducing operational risk, standardizing how the global advisor's business operates and enhancing operating leverage for the future.

Strategic Initiatives (SI)

• Defines and manages projects/initiatives and commitments aligned to both the COO and GA key priorities encompassing the GTS requirements in cross organizational delivery. In partnership with other key members of the COO leadership team, the GHTBAS develops their organizations critical path projects delivering on the shared organizational objectives and goals. Ensures alignment among key stakeholders, i.e., Investments, Global Client Coverage Group (CCG), Chief Business Office (CBO) and corporate functions, particularly GTS.
• Enables the delivery of modern technology architecture components and capabilities supporting an evolving business services roadmap encompassing global multi asset classes and alternatives.
• Identifies risks and issues that could impact the successful execution of strategic priorities; escalates issues which the CIO and COO should be aware of and presents solutions to resolve the root cause and/or mitigate the risk.
• Leads special projects/programs whether M&A or partnerships with external companies providing the conduit to the GTS organization for their involvement in these initiatives.
• Partners on GA/COO organizational initiatives driving operational efficiencies, risk excellence and an improved client & employee end-user experience.

Future State Technology Ecosystem

• Partners with the COO leadership team, and other GA Senior leaders to define the future platform and services strategy for the GA business globally.
• Defines through collaboration the target state strategy for how GA will leverage the latest technologies to manage risk and improve operating leverage as the business grows.
• Partners with Corporate Teams, COO leadership team and SSGA Finance on strategic plan development and off-cycle adjustments to the plan.

Skills and qualifications:

• Strong strategic, analytical, and commercial skills
• Results driven, service/action-oriented delivery skills.
• Organizational and political agility; strong negotiation skills
• High Risk Excellence pedigree
• Unquestionable personal code of ethics, integrity, inclusion, and trust
• Demonstrated ability to effectively partner with executive leadership and management and corporate functions as required to execute the GA and COOs strategic objectives.
• Excellent quantitative, analytical, and critical thinking skills, with meticulous attention to detail
• The ability to create structured, detailed, and compelling analyses addressed to various audiences within the ‎organization including board of directors' regulators and the GA Operating Group.
• Able to successfully navigate within varying degrees of ambiguity in a fast-paced global, cross functional, matrixed environment internally within GA and across the State Street Corporation.
• Business acumen - ability to pre-empt questions and sense-check the facts and be able to display a detailed business knowledge across all investments and Asset Management business functions.
• Dynamic Management - be comfortable dealing with various changes and adapting to different circumstances.
• Decision Making - ability to find data, insights, and proof points very quickly across the organization and synthesize to effectively make decisions to set future direction.
• Multi-task - ability to effectively manage multiple priorities, but also be able to focus on the most important deliverables of the moment through prioritization and holistic understanding of the broader COO and GA strategy.
• Advanced communications skills - written/verbal - and interpersonal savvy (EQ) to build trusted relationships across the company.

Job Requirements:

• Minimum of 20 years of executive management experience in financial services technology.
• A minimum of 15 years of experience in leadership roles including technology strategy, multi-year transformational program delivery and public/private cloud strategy.
• A minimum of 20 years of experience in managing, leading and developing global high performing cross organizational teams focused on technology architecture and business service delivery.
• Minimum of 15 years of Institutional Asset Management and Wealth Management experience required.
• Global multi-jurisdictional experience preferred.
• Undergraduate Degree required in computer science or engineering.
• Advanced master's degree (e.g., MBA, MSc, PHD) in computer science or engineering preferred.

Salary Range:
$225,000 - $337,500 Annual

The range quoted above applies to the role in the primary location specified. If the candidate would ultimately work outside of the primary location above, the applicable range could differ.

Job Application Disclosure:

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

State Street's Speak Up Line Salary Minimum: 225000Salary Maximum: 337500