Seasonal Customer Experience Representative (Administrative)
Who we are:
Ace Relocation Systems has been a dynamic leader and innovator in the relocation industry for over 40 years. Our commitment to reinvesting in equipment, modern facilities, cutting-edge technology, and an exceptional team has positioned us as a forward-thinking, customer-focused organization. We pride ourselves on delivering creative solutions with an unwavering dedication to safety and service excellence.
Are you?
- Team-oriented?
- Passionate about delivering exceptional customer service?
- Looking for a temporary role?
If you answered yes, we want you to come to be a part of the Ace Relocation Team!
Position: We are seeking a temporary Customer Experience Representative for a five-month position to assist our team during our busy season with interacting with our customers, inside staff, drivers and other branches, to provide information proactively and in response to inquiries about services.
Priorities:
- Communicate information and timeline objectives to ensure timely-coordinated relocation services.
- Service internal and external customers while providing a top tier experience that leaves a lasting impression.
- Communicate effectively and professionally with customers and staff.
Qualifications/Skills:
- Two years of moderate to heavy hands-on customer service in an office environment
- Exceptional time management and attention to detail
- Be adaptable, flexible and versatile.
Benefits:
- Collaborative and team-oriented environment
- And much, much more!
Company information can be found at www.acerelocation.com.
The pay rate is $19-20 per hour. Starting pay rate will vary based on criteria such as location, experience, qualifications, and the terms of any applicable agreement. Dependent on the length of service, hours worked, and applicable agreements, benefits include sick pay of 2.66 hours for every 80 hours worked. Position will be 40 hours per week and last until September.
Please note that we do not wish to be contacted by external recruiters regarding job candidates. All applications must be submitted through our official channels.
We Take Equality Seriously: Indeed, all aspects of employment with the Company will be governed based on merit, competence, and qualifications and will not be influenced in any manner by an individual's race, religion, color, national origin, ancestry, citizenship status, physical disability, mental disability, genetic information (including testing and characteristics), sex (including pregnancy, lactation, childbirth or related medical conditions), gender identity, age (40 and over), sexual orientation, veteran status, uniformed service member status or any other status protected by local, state or federal law.
Technology Skills:
- Proficient in Microsoft Office Suite products including Word, Excel, PowerPoint, and Outlook.
Minimum Qualifications (Knowledge, Skills, and Abilities): The following are required to enable job holders to perform the essential functions of the job.
- High School Diploma or General Education Degree (GED)
- 2-4 years of relevant work experience
