Director of UX Research and Product Insights - Yahoo Sports (Finance)

Yahoo Sports is one of the internet's leading destinations for comprehensive sports news and innovative fantasy games. We produce insightful content across multiple platforms and curate quality coverage from around the web to inform and entertain fans. We're an original fantasy sports pioneer, with a legacy of innovation that helps us continue to be a fantasy leader. And as one of the most-visited sports platforms on the internet, we're one of the best places for brands to reach fans.

Overview

We are seeking an experienced and visionary Director of UX Research and Product Insights to lead and elevate our research and insights practice. In this strategic role, you will drive the integration of user research, data analytics, and product insights into the design and development process, ensuring that user needs and behaviors are at the heart of our product strategy and execution.

As the leader of this team, you will collaborate closely with product, design, engineering, and business stakeholders to uncover opportunities, validate solutions, and shape the overall user experience. This is a unique opportunity to influence the future of our products and the culture of user-centered innovation.

Key Responsibilities

Research Strategy and Leadership

• Define the vision, strategy, and roadmap for UX research and product insights across the organization.
• Build, mentor, and lead a high-performing team of researchers and analysts.
• Develop scalable research frameworks and methodologies that align with business goals and product strategies.
• Evangelize the value of research and insights within the organization to foster a culture of data-informed decision-making.

Research Execution and Insights

• Oversee the planning and execution of qualitative and quantitative research studies, including user interviews, usability testing, surveys, and analytics.
• Synthesize research findings into actionable insights that inform product strategy, design decisions, and business objectives.
• Champion the voice of the user, ensuring it is represented in key product and business discussions.
• Create and maintain a centralized repository of research and insights to promote knowledge sharing across teams.

Cross-Functional Collaboration

• Partner with product managers, designers, data scientists, and engineers to identify research opportunities and align on priorities.
• Collaborate with analytics and data teams to integrate behavioral data with qualitative insights for a comprehensive understanding of user behavior.
• Influence product roadmaps and business strategies by providing compelling insights and recommendations.

Measurement and Impact

• Define and track key performance indicators (KPIs) to measure the impact of research and insights on product and business outcomes.
• Continuously evaluate and improve research practices, tools, and processes to ensure efficiency and effectiveness.

Qualifications

• Education: Bachelor's or advanced degree in Human-Computer Interaction (HCI), Cognitive Science, Psychology, Sociology, Anthropology, or a related field.
• Experience: 10+ years of experience in UX research, product insights, or a related field, including 5+ years in a leadership role.
• Deep expertise in a wide range of research methodologies, including qualitative and quantitative techniques.
• Proven experience translating research insights into business and product impact.
• Strong leadership skills with a track record of building, mentoring, and managing high-performing teams.
• Excellent communication and storytelling skills, with the ability to influence and inspire stakeholders at all levels.
• Demonstrated ability to manage multiple complex projects and prioritize in a fast-paced environment.
• Experience working with digital products, including web and mobile platforms.

The material job duties and responsibilities of this role include those listed above as well as adhering to Yahoo policies ; exercising sound judgment ; working effectively, safely and inclusively with others ; exhibiting trustworthiness and meeting expectations ; and safeguarding business operations and brand integrity.

At Yahoo, we offer flexible hybrid work options that our employees love! While most roles don't require regular office attendance, you may occasionally be asked to attend in-person events or team sessions. You'll always get notice to make arrangements. Your recruiter will let you know if a specific job requires regular attendance at a Yahoo office or facility. If you have any questions about how this applies to the role, just ask the recruiter!

Yahoo is proud to be an equal opportunity workplace. All qualified applicants will receive consideration for employment without regard to, and will not be discriminated against based on age, race, gender, color, religion, national origin, sexual orientation, gender identity, veteran status, disability or any other protected category. Yahoo will consider for employment qualified applicants with criminal histories in a manner consistent with applicable law. Yahoo is dedicated to providing an accessible environment for all candidates during the application process and for employees during their employment. If you need accessibility assistance and/or a reasonable accommodation due to a disability, please submit a request via the Accommodation Request Form ( www.yahooinc.com/careers/contact-us.html ) or call +1.866.772.3182 . Requests and calls received for non-disability related issues, such as following up on an application, will not receive a response.

We believe that a diverse and inclusive workplace strengthens Yahoo and deepens our relationships. When you support everyone to be their best selves, they spark discovery, innovation and creativity. Among other efforts, our 11 employee resource groups (ERGs) enhance a culture of belonging with programs, events and fellowship that help educate, support and create a workplace where all feel welcome. Check out our diversity and inclusion ( www.yahooinc.com/diversity/ ) page to learn more.

The compensation for this position ranges from $160,965.00 - $349,885.00/yr and will vary depending on factors such as your location, skills and experience. The compensation package may also include incentive compensation opportunities in the form of discretionary annual bonus or commissions, in addition to equity incentives. Our comprehensive benefits include healthcare, a great 401k, backup childcare, education stipends and much (much) more.

Currently work for Yahoo? Please apply on our internal career site.