Certified Operator Instructor (Finance)
Certified Operator Instructor
4807 Beryl Rd, Raleigh, NC 27606, USA Req #1586
Tuesday, January 28, 2025
PRIMARY FUNCTION:
Conducts programs to train Gregory Poole customers in proper operation and daily maintenance of Heavy Equipment; will also be responsible for quoting and help with invoicing for the training.
ESSENTIAL DUTIES:
Training
Sales
MINIMUM QUALIFICATION REQUIREMENTS:
EDUCATION and/or EXPERIENCE
High school diploma with at least five years equipment operational experience and at least two years training/educating others on equipment operations; or a two- or four-year degree preferably in equipment technology trades, education or business with at least two years equipment operational experience and/or training/educating others on equipment operations.
LANGUAGE SKILLS
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers of GPEC.
MATHEMATICAL SKILLS
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
REASONING ABILITY
Ability to apply commonsense understanding to carry out instructions furnished in written, oral or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
CERTIFICATES, LICENSES, REGISTRATIONS
Valid state driver license with an acceptable driving record.
Cat Certified Dealer Instructor including 3 machine families
Maintain Caterpillar Certified Instructor Accreditation Program. (CIAP)
Must keep current MSHA certification, and Site-Specific safety Certifications for our customer sites.
OTHER SKILLS and ABILITIES
Ability to use a PC computer and associated software to perform research and communication.
PHYSICAL REQUIREMENTS
Must perform responsibilities either in an office environment or in the field visiting and working at customer job sites.
Must conform to proper company safety protocol and wear all proper PPE as required.
While performing the job duties must regularly use hands to finger, handle, or feel objects, tools or controls; reaches with hands and arms; climbs or balances; stoops, kneels, crouches, or crawls; and talks or hears, as well as stands, walks and sits.
Must regularly lift and or move up to 10 pounds, frequently lift and or move up 25 pounds, and occasionally lift and or move up to 50 pounds.
Specific vision abilities require close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.
Must have the physical capabilities to climb stairs and large pieces of mobile heavy equipment.
Works near moving mechanical parts and frequently works in outside weather conditions and is exposed to wet/humid condition, fumes or airborne particles.
Occasionally exposed to extreme cold or heat.
The noise level in the work environment may also be very loud.
Requires normal eyesight to read and interpret technical information, as well as hearing and speaking ability to communicate with personnel of GPEC; and those employed by our customers.
Must have the ability to distinguish color is desired, but not necessary.
This job description is not intended to be all-inclusive. Your supervisor may request and assign you similar duties. Any major modification of this job role requires Human Resources approval.
Gregory Poole Equipment Company is an Equal Opportunity/Affirmative Action employer and will consider all qualified applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
Other details
- Job Family Instructor/Trainer
- Pay Type Salary
- Required Education High School
Apply Now
initStaticMap(true); PRIMARY FUNCTION:\nConducts programs to train Gregory Poole customers in proper operation and daily maintenance of Heavy Equipment; will also be responsible for quoting and help with invoicing for the training. \nESSENTIAL DUTIES:\nTraining\n\n Perform theoretical/practical-using knowledge of adult learning. Presents prepared training programs to individuals or groups.\nConfer with management, customers, and staff to determine operator training needs.\nPrepare training schedule of classes based on customer request and availability of training equipment.\nFacilitate- classes on heavy equipment operator safety and machine operation following outline and texts.\nInspect and submit documentation on Cat Used for Trade-in and Rental machines as needed.\n Haul and Operate Simulator Trailer for training on location at Customer sites and different events. \nDemonstrate procedures being taught, such as equipment operations and daily maintenance.\nInstruct students on proper machine operation and observe students while operating.\nLead class discussion groups on safety and proper equipment operation. Manage conflict within a group, assures total and balanced participation. \nAdminister written and practical exams and writes performance reports to evaluate students' performance. Analyze test data and reports the effectiveness of operator training.\nParticipate in meetings, seminars and training sessions to obtain equipment operation and integrates information into training program.\nAssists individuals in determining their equipment strengths and areas requiring improvement. Work with individuals one-on-one to assess skills, knowledge and abilities. Help market the total training package to external customer.\nIdentify areas in which operator training is needed to achieve targeted levels of performance. Measures current levels of performance against ideal desired levels of performance.\nEnsures that people, equipment, and material are in place when needed.\n Regularly and on time submit an accurate record of business expenses for reimbursement. Targeted for the 25th of each month. \n\nSales\n \n\nKeep in contact with PSSR's and Salesmen to identify customer training needs.\nPerform Task Training as requested for Equipment Operation on MSHA and OSHA sites. \nAble to Certify Operators up to Level 2 for Multiple Cat machines.\nKeep customers informed of training programs offered by the vendors.\n\nBe aware of the latest product improvements and update reference materials as new data is released.\n\n\nEffectively utilize all available technical and sales training offered by Caterpillar and Allied venders.\n\nAttending required training and meetings.\nThe representative should discuss openly with the management any training needs they feel necessary for development.\n\n\nMaintain good customer relations.\n\nAn ethical and reputable business relationship is maintained with all customers.\nA minimum number of customer complaints resulting from services performed.\n\n\nAddress customer complaints in accordance with Company Policy and advise management promptly of any situations beyond your scope of authority.\n\nBe the liaison between the customer and the source of the concern. \nEnsure the discrepancy is properly communicated to the appropriate manager.\nFollow-up promptly to ensure customer satisfaction was obtained.\n\n\nAlways maintain a professional and proper personal appearance.\n\nAdhere to company policy utilizing business casual as the standard governed by the type of activity to be performed.\n\n\nProperly maintain Company property.\n\nMaintain the Company provided vehicle in a clean and organized fashion at all times.\nAll assigned company property is accounted for and maintained as company policy dictates.\n\n\n\n \n MINIMUM QUALIFICATION REQUIREMENTS:\n \nEDUCATION and/or EXPERIENCE\nHigh school diploma with at least five years equipment operational experience and at least two years training/educating others on equipment operations; or a two- or four-year degree preferably in equipment technology trades, education or business with at least two years equipment operational experience and/or training/educating others on equipment operations.\n \nLANGUAGE SKILLS\nAbility to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers of GPEC.\n \nMATHEMATICAL SKILLS\nAbility to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.\n \nREASONING ABILITY\nAbility to apply commonsense understanding to carry out instructions furnished in written, oral or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.\n \nCERTIFICATES, LICENSES, REGISTRATIONS\n \nValid state driver license with an acceptable driving record. \nCat Certified Dealer Instructor including 3 machine families\nMaintain Caterpillar Certified Instructor Accreditation Program. (CIAP) \nMust keep current MSHA certification, and Site-Specific safety Certifications for our customer sites.\n \nOTHER SKILLS and ABILITIES\nAbility to use a PC computer and associated software to perform research and communication. \n \nPHYSICAL REQUIREMENTS\nMust perform responsibilities either in an office environment or in the field visiting and working at customer job sites. \nMust conform to proper company safety protocol and wear all proper PPE as required.\nWhile performing the job duties must regularly use hands to finger, handle, or feel objects, tools or controls; reaches with hands and arms; climbs or balances; stoops, kneels, crouches, or crawls; and talks or hears, as well as stands, walks and sits.\nMust regularly lift and or move up to 10 pounds, frequently lift and or move up 25 pounds, and occasionally lift and or move up to 50 pounds. \nSpecific vision abilities require close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus. \nMust have the physical capabilities to climb stairs and large pieces of mobile heavy equipment. \nWorks near moving mechanical parts and frequently works in outside weather conditions and is exposed to wet/humid condition, fumes or airborne particles. \nOccasionally exposed to extreme cold or heat. \nThe noise level in the work environment may also be very loud. \nRequires normal eyesight to read and interpret technical information, as well as hearing and speaking ability to communicate with personnel of GPEC; and those employed by our customers. \nMust have the ability to distinguish color is desired, but not necessary. \n \nThis job description is not intended to be all-inclusive. Your supervisor may request and assign you similar duties. Any major modification of this job role requires Human Resources approval. \n
