Deployment Technician (Information Technology)

Position Title – Deployment Operations Technician (T3) 

Company Summary  

Crown Castle is the nation's largest provider of shared communications infrastructure: towers, small cells and fiber. It all works together to meet unprecedented demand—connecting people and communities and transforming the way we do business. Whenever you make a call, track a workout or stream music and videos, we're the ones providing the communications infrastructure that makes it all possible. From 5G and the internet of things to drones, autonomous vehicles and AR/VR, we enable the technologies that help people stay safe, connected and ready for the future. Crown Castle is publicly traded on the S&P 500, and one of the largest Real Estate Investment Trusts in the US.  

We offer a total benefits package and professional growth development for teammates in any stage of their career. Along with caring for our teammates, we're an active member in the communities where we live, work and do business. We have a responsibility to give back, which we do through our Connected by Good program. Giving back allows us to improve public spaces where people connect, promote public safety and advance access to education and technology.    

Position Summary 

The Deployment Operations Technician is part of a first-class team of technicians serving across all functional areas of our business. The Deployment Operations Technician team is collectively tasked with understanding the client's vision or scope and is responsible for the installation, repair, and maintenance of the equipment.

This team is directly accountable for deploying and implementing innovations that will impact organization wide growth and expansion.  Our NDI Techs are key players in affecting positive change and making scalable innovations reality.

As part of the Network Deployment Innovation team, you will serve in day-to-day field deployment activities.  This role focuses on driving network deployment pilot execution, engineering, construction, operation, monitoring, maintenance, and, if required, removal of existing Crown Castle fiber networks and services.  Common activities involve aerial and buried installation of fiber facilities, and the maintenance and repair of network deployment solutions within a defined series of innovation projects and/or programs.  You will also review data and analyze based on specific requirements of the scopes of the projects and key objectives. 

Essential Job Functions  

• Operate construction tools and equipment: (Example: Concrete Saws, Core Drills, Vacuums, Skid Steers, Forklifts, etc.) 
• Conduct work in a safe manner, perform daily site and equipment safety checks. 
• Set up, perform, and break down daily trial plans according to established engineering plans. 
• Read and interpret engineering designs and understand construction drawings.  
• Document onsite trial conditions and daily project activity as well as maintain electronic records of work completed on various assignments. 
• Placement and configuration of aerial and underground fiber cables, splice enclosures, and perform fusion splicing of loose tube and ribbon fiber cables. 
• Perform testing of RF and fiber test equipment, such as PIM analyzer, Antenna analyzer, RF power meter, Spectrum analyzer, Signal generator, OTDR, Fusion splicer, Optic power meter, DMM, PMD, Optical Spectrum Analyzer, BER Test Sets, Sniffers. 
• Perform both hardware and software updates and/or changes to trial site equipment as necessary. 
• First line acceptance of all new and modified networks using the Network Handoff Process. 
• Install, turn–up, Test and Provision, WDM and Ethernet equipment in an optical fiber network adhering to engineered design. 
• Maintain a clean and safe working environment, assist in keeping tools in clean and working order.  
• Assist with set up and take down of portable experiments loading/unloading deliveries and in keeping job sites clean and organized. 
• Interface with customers and carriers in support of service delivery and assurance. 
• Pour concrete, hand dig trenches, pick up debris on jobsite or construction yard. 
• Keep construction yard clean which may include removing weeds, sweeping or other similar tasks directed by the assigned supervisor. 
• Work with or in proximity to hazardous materials in a safe manner. 

Education/Certifications 

• High School diploma or equivalent.  
• Associates Degree/some college preferred. 
• Military or technical school training in telecommunications, electronics, and AC/DC power systems preferred. 
• A Valid driver's license is a bona fide job requirement to drive and operate a Crown Castle vehicle in this position. Subject to local and state eligibility, a pre-employment background check with MVR will be conducted to evaluate a candidate's safety record and eligibility to drive for a job 

Preferred Experience 

• Fiber engineering design, splicing and/or construction implementation experience.  
• Familiarity with Outside Plant (OSP) and Inside Plant (ISP) fiber installation standards and practices.  
• Working knowledge of ROW construction standards (aerial and underground).  
• Working knowledge of NESC, NEC and OSHA standards.  
• Knowledge of wireless/telecommunications technologies and platforms.  
• Operate in a fast-paced customer focused environment handling multiple priorities at a time, delivering quality service to diverse user groups and customers.  
• On call required for emergency support on a 24-hour X 7-day basis.  

Other Skills/Abilities 

• Can work independently for extended periods of time with minimal guidance as well as part of a team while managing time for maximum efficiency.   
• A positive attitude and desire to deliver exceptional results for our customers. 
• Desire for continual professional development.  
• Good interpersonal, verbal, and written communication skills.  
• Express and employ the highest ethical and business standards and always act with the greatest degree of professional integrity. 
• Must be able to work in various climates/environments.  
• Ability to safely drive and operate boom truck in the public right of way, personal commitment to safety.  
• Ability to work closely with and provide guidance to vendors, both on-site and remotely.  
• Excellent organizational/administrative skills with attention to detail.  
• Computer support, power and troubleshooting experience. (remove) 

Organizational Relationship 

 Reports to: Manager Network Construction –Network Solutions 

Working Conditions:  Works in field with exposure to RF emissions, construction materials, noise, and wastes.  Physical demands of lifting, stooping, standing for extended periods, getting in/out of misc. equipment, and climbing ladders in adverse weather and heat. Travel required up to 30% of the time to include overnight trips. 

Additional Information: The hiring range offered for this position is the equivalent of $58,720 – $73,400 annually. In addition to hourly compensation, employees are eligible for an annual bonus of up to 10% of annual salary. Employees (and their families) are eligible for medical, dental, vision, and basic life insurance. Employees are able to enroll in our company's 401k plan. Employees will also receive 18 days of paid time off each year and 12 paid holidays throughout the calendar year.

Pursuant to the Los Angeles County and San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c) Operations