Mortgage Sales Specialist (Bilingual Spanish) (Finance)

 Salem Five is a growing regional financial services organization with a rich history of over 160 years.  As an independent bank, we are deeply rooted in the communities we serve and offer our employees successful and rewarding careers. 

This position requires the ability to work in the Lynn, MA & Salem, MA offices.

Salem Five has more than 30 retail banking branches throughout Essex, Middlesex, Norfolk and Suffolk counties, strong business banking capabilities, an Insurance division, a Wealth Management & Trust organization and a Mortgage Company that has provided homeownership to generations of families.

Salem Five believes deeply in supporting the communities in which we reside. Donations through our Charitable Foundation or events at the branch or location-level are an important part of our DNA. We would not be the company we are without our commitment to businesses and organizations that help the region thrive and to our employees. Come see what we're all about.  

Primary Purpose:

The primary duties for the position are to provide administrative support for high producing senior mortgage loan officers and producing managers. It also entails assisting in the pipeline management in excess of $100 million and/or two or more mortgage loan officers. The position is responsible for facilitating and completing mortgage applications, as well as tracking mortgage applications and closings, in accordance with Salem Five policy and regulatory guidelines. The position performs work that affects business operations to a substantial degree by ensuring more business opportunities are converted into applications and commits Salem Five in matters that have significant financial impact.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following.  Other duties may be assigned.

• Provide high level sales support for senior mortgage loan officers and producing managers as assigned. Including but not limited to:
• Contact consumers to ensure receipt of documentation.
• Retrieve executed disclosures as needed.
• Retrieve and review credit documentation required for underwriting approval.
• Communicate receipt and deficiencies to the borrower and loan officer as needed.
• Analyze documentation for underwriting submission.
• Utilize automated underwriting engines.
• Assist with rate locks and re-disclosures and loan re-structuring at the direction of the loan officer(s)
• Collect and submit post approval borrower specific conditions to ensure timely and complete loan commitments.
• Facilitate the taking of mortgage applications as necessitated by customer and assigned mortgage loan officers including collecting correct and complete supporting documentation.    
• Manage assigned loan officers CRM and database for accuracy, active drip campaigns, prospecting campaigns, open house flyers or product sell sheets at the direction and/or in coordination with the loan officer(s).
• Maintain high participation Salem Five technology initiatives that assist in pipeline management and expeditious movement of loan files. This includes but is not limited to:  e-disclosure, e-sign, and early authorization.
• Maintain a through knowledge of Salem Five offered products
• Demonstrates high competence in mortgage pricing including FHA, VA MHFA, FHLMC, FNMA, USDA, portfolio and all applicable LLPAs.
• Complete applications in accordance with company policy, compliance, and regulatory guidelines.
• Maintain a thorough knowledge of assigned loan officer's business plan and referral network in order to assist in capturing and supporting sales opportunities.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

Bilingual in English/Spanish.  Word, Excel and mortgage loan processing software skills required; strong time management and organizational skills required; excellence in customer service and communication skills required; ability to work in a team oriented service driven environment; mortgage lending knowledge NMLS certification; and 5+ years mortgage lending experience.

CERTIFICATES, LICENSES, REGISTRATIONS

NMLS

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit and use hands to finger, handle, or feel.  The employee frequently is required to talk and hear. The employee is occasionally required to stand, walk, reach with hands and arms, climb or balance, and stoop, kneel, crouch, or crawl.  The employee must frequently lift/ and or move up to 10 pounds.  Specific vision abilities required by this job include close vision.

Benefits/Incentives:  Health Insurance, Dental, Vision, Flexible Spending Account, Health Savings Account, 401k Matching, Tuition Reimbursement, Employee Referral Program, Summer Family Outing, Annual Holiday Reception and more

Salary Range:            Competitive Base 

Ready to apply? If this job sounds like a fit for you, then click on Apply/Apply Now in this posting. We look forward to talking with you.

Qualified candidates may also submit a resume and application online at salemfive.com/careers or mail your resume to Human Resources, 210 Essex Street, Salem, MA 01970.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c) Mortgage - Administration