Customer Service Representative (Administrative)

Join Fred Beans Automotive Group, voted Best Places to Work 6 years running!
***More Work means More $$$***
Fred Beans Ford of Ford is currently seeking to hire a Customer Service Representative. As a top performer in customer satisfaction and retention, the increase in workload requires us to add staff immediately!

Fred Beans is the largest privately held automotive group in PA. Our network of 18 service centers in PA and NJ open the door for future career advancement.
What You'll Do
Provide exceptional and efficient customer serviceMake recommendations based on customer vehicleAnswer phones and schedule service appointmentsCoordinate with parts department and other vendorsUpdate customers on service progress of vehicleAssist Service Advisor team with daily operationsEnsure the customer has a positive overall service experiencePrepare and complete all documentation related to the service transaction.

What We Offer
Updated facilities: including tablets, electronic repair orders and multi point inspections,
texting software and much more!Company funded training and leadership programs to help you further
your career. (Our company spent over $600,000 training our staff last year)
Company funded health benefitsLife, Disability, and Cancer InsurancePet InsuranceCompany-matched 401(k)Paid Vacation and Personal time offConvenient and reasonable work hours Monday through Saturday, NO SundaysEmployee and Community discounts at over 150 vendorsHealthy Living ProgramPartnership with SoFiParental LeaveVolunteer Time OffLong Term Job Security -- We've been in business for 47 years and we're still growing!

What You'll Need
Excellent customer service and communication skillsGood organizational and time management skillsAt least one year of Automotive experience preferredA valid drivers licenseReliable transportationAttention to detail