Business Office Manager (Administrative)

Quite simply, Kruse Village offers the areas most comprehensive array of senior living options. Were Washington Countys only CCRC (continuing care retirement community). That means Kruse Village residents and family members can rest assured, knowing that should the need arise residents can easily transition from independent living, to assisted living, memory care or skilled nursing; all in the same, reassuring environment with familiar friends and team members.

The purpose of the Business Office Manager is to perform the business office functions in accordance with proper accounting and recording systems and established community procedures and methods. This position exercises discretion and independent judgment in matters of financial significance as it relates to monthly billing and collection procedures. This position also provides analysis, other key management reports and may manage the Accounts Payable/Accounts Receivable and Reception processes.

This position is an integral role that is the heartbeat of this community. We know that our Teams commitment and relationship with our residents is critical in supporting their quality of life and satisfaction. The ideal candidate thrives in a team-centric environment, excels in innovation and accountability, and has a love for serving seniors.

Kruse Village is committed to the core values of hospitality, stewardship, integrity, respect, and humor. These values, in addition to the significance and impact on the service we provide, determine our priorities, inform our decisions, and represent stability to those we serve.

KEY POSITION SPECIFIC ROLES & RESPONSIBILTIES
Accurate and timely bills and collects from all payer sources with the exception of 3rd party payers.
Maintains and records daily census - admissions and discharges, payer changes, and room changes, ensures proper documentation is made in the billing computer system.
Responsible for data entry of information into the billing computer system upon admission and discharge.
Verifies insurance and payer information on new admissions.
Follows up on and collects from all past due accounts with the exception of 3rd party payers, per established guidelines and/or processes- if not in place, design and implement efficient guidelines/process.
Maintains and records notes in collection log and in billing computer system on all past due balances with the exception of 3rd party payers.
Prepares daily bank deposits and daily posting of deposits into the billing computer system with the exception of EFT 3rd party payments.
Keeps informed regarding current with Medicare and Medicaid (and other payer sources) regulations and guidelines.
Participate in monthly A/R meetings with executive director and corporate partners.
Attends the weekly Medicare meeting.
Assists with month-end close procedures and notifying corporate office of completion.
Completes and submits bad debt write-off forms and paperwork to corporate office for approval as necessary.
Completes and submits adjustments to corporate office for approval as needed.
Develops and maintains expert knowledge of Point Click Care computer system and keeps current with updates.
Maintains resident financial files for all current resident accounts with balances.
Assists with the review of monthly ancillary invoices to verify payer source and amounts due.
Maintains day to day operations of resident trust account.
Monthly reconciles resident trust account to bank statement.
Weekly reconciles resident trust cash box.
Assists with gathering information for audits and cost reports as requested by corporate office.
Accepts responsibility for accounts receivable outcomes by maintaining DSO that is within the goals of the corporate office.
Performs other duties as assigned.

Hospitality
Creating a culture that promotes teamwork and collaboration
Listening attentively and courteously
Honoring the uniqueness and worth of each individual
Extending a warm and welcoming atmosphere
Embracing new ideas, being flexible, and open to change
Stewardship
Taking initiative and anticipating the needs of others
Contributing our time and talents responsibly
Using material, energy, and monetary resources as efficiently as possible
Being predictive in problem solving
Integrity
Creating a daily practice of doing the right things
Being accountable for and being engaged in the commitments we have made
Building trustworthy relationships with others
Telling the truth
Striving for quality and excellence in all we do
Respect
Cherishing and promoting the worth of all human life
Valuing the dignity of all work
Promoting participation of team members in decision making
Responding timely in communications
Humor
Embracing creativity and new ideas
Learning and growing from our mistakes
Encouraging joy and laughter
Taking the work, but not ourselves too seriously
Having fun at work!

Benefits:
Medical Benefits
Dental Benefits
Vision Benefits
Paid Time Off
401k
Paid Training
Flexible Scheduling

Salary: Depends on experience

Schedule: Full-time, Monday - Friday*
*On call after hours