Receptionist and Administrative Assistant (Administrative)
JOB SUMMARY
This position is responsible for front desk receptionist duties at the main lobby of Colorado PERA and administrative support work for the Property Management Division and other PERA Divisions as needed. Responsibilities include greeting and assisting PERA visitors to Penn Center and directing their inquiry to the proper PERA Division. As the first person PERA visitors will see and communicate with, this position requires excellent customer service skills and attention to detail. Success in this position ensures PERA visitors receive friendly, positive, and supportive contact with PERA, either by telephone or in person.
ESSENTIAL FUNCTIONS
- Greets and welcomes on-site visitors, determines nature of business, and has the visitor sign in to Envoy
- Contacts appropriate PERA staff to assist visitors
- Monitors visitors in lobby area to ensure they are served in a timely fashion
- Monitors visitor access and issues temporary badges when required
- Acquire Notary Authorization, notarizes documents for members as needed
- Signs for deliveries when necessary and notifies Operations Support and/or recipients per established protocols
- Partners with the security guard to monitor lobby for potential problems
- Keeps reception area and lobby neat, ensures beverages are available for visitors. Is familiar with other public sector destinations in vicinity (e.g. State Unemployment Office) and provides directions, as appropriate
- Possesses basic PERA information for appropriate direction of calls and visitors. Maintains awareness of current events affecting PERA that may drive public contact
- Maintains working knowledge of basic PERA programs and related laws, rules, policies, procedures, processes, and systems through on-the-job and formal training.
- Assists with administrative tasks for the Property Management Division and other PERA Divisions as needed
- Compiles or coordinates required documentation and materials necessary to fulfill job functions
- Establishes and maintains files, publications, reports, and imaged documents pursuant to records retention policy
- Documents standard operating procedures for the assigned area
- Coordinates activities for meetings, travel, schedules, conference rooms, or special projects and events
- Orders office supplies and maintains office equipment
- May handle sensitive or confidential information and documentation
- Regular and prompt attendance in the workplace
- Other duties as assigned
QUALIFICAITONS
- High School Diploma or education equivalent
- Two years administrative assistant and receptionist experience or equivalent combination of education and experience
- Effective interpersonal, verbal, and written communication skills
- Extremely organized with effective time-management skills
- Experience with billings, and expense reports preferred
- Experience with electronic records management systems preferred
- Basic proficiency using Microsoft Office suite
- Ability to maintain confidentiality
- Ability to manage multiple priorities and meet deadlines
- Demonstrated ability to maintain confidentiality
- Ability to work effectively independently and within a team environment
WORKING CONDITIONS
- Standard environment with telephone communication, computer operation, and other office machines
- Occasional positioning or moving materials in excess of 10 pounds
- Long periods of time in a stationary position
- This position is in-office and not eligible for work from home.
- Must maintain a professional appearance consistent with a Financial Institution at all times.
JOB DESCRIPTION DISCLAIMER:
This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of an employee. Duties, responsibilities, and activities may change or new ones may be assigned with or without notice.
Unfortunately, at this time, we cannot consider candidates that require sponsorship (now or in the future) or are located outside of the US.
All Colorado PERA employees are subject to PERA's Ethics Policy and some employees are subject to the Personal Trading Policy. These policies include restrictions on outside business activities and employment and have certain requirements on personal trading. You may request copies of these policies from PERA's talent acquisition team and any questions can be answered by PERA's Investment Administration team.
INTERESTED CANDIDATES
Complete the employment application online at https://www.copera.org/careers. Please have copies of your resume and cover letter available to upload. Upon submission of your application, you will be provided a link to a pre-employment skills assessment. You may complete this assessment immediately following your application submission or you may log into your account and complete this at a time which works better for you.
ABOUT COLORADO PERA
Looking for a career where you can make a difference? Colorado PERA offers benefit services to public employees across Colorado, including teachers, state troopers, snowplow drivers, correctional officers and many others who provide valuable services. As Colorado's largest pension plan, we serve and educate over 600,000 members who are former and current public employees.
At PERA you will earn more than a paycheck. PERA is a culture where you can grow your potential and work in an inclusive environment, where diverse perspectives are valued. We hire exceptional employees and recognize that our people are our best asset. Not only do we make sound investments for our members, PERA invests in our employees' growth through training and leadership opportunities.
To promote wellbeing, we offer hybrid or flexible working options for most roles and a total rewards and benefit program including health, dental and vision coverage - eligibility starts the first day of the month following the date of hire for most plans; generous paid time off and volunteer hours; pension and retirement plans, including PERA's defined benefit plan, 457 defined contribution plan, and 401(k) employer match, as applicable; tuition assistance; free, convenient on-site parking or RTD subsidy; free on-site fitness center to stay active; employee assistance program; training, leadership and mentoring programs and more. PERA is a Public Service Loan Forgiveness qualifying employer.
To learn more about life at PERA, watch this video or visit www.copera.org/careers.
Position Title: Receptionist / Administrative Assistant
Division: Property Management
Reports to: Director of Facilities
Job Status: Full-time / Non-exempt
Salary: $21.00 - $26.00 hourly
Posting Dates: 01/23/2025 - 02/09/2025
