Sr. Manager Business Process-SAP Order to Cash (Remote) (Finance)

Job Overview:

The Senior Manager Business Process - SAP Order to Cash is responsible for managing and optimizing the business processes within business units that use the SAP platform for the entire sales cycle. This role manages operational process models working with various teams to capture, document, design, measure and monitor the SAP Order to Cash business management process. This role develops effective relationships across business units and leads teams to produce business processes that leverages technology platforms. This role will leverage SAP standard functionality, create a central language, reporting, version control, and collaboration across teams.

What does it mean to be part of the Information Technology Team?

A role in Information Technology at UNFI involves being a part of the transformation of food for all through many innovative technology products such as myUNFI, our customer ordering platform or our warehouse management systems that optimize service. You will have an opportunity to be a part of the technology journey to transform food for all through collaboration and building solutions across teams that directly contribute to our OneUNFI strategy. Roles include network automation, infrastructure unification and modernization, data services and analytics, and digital offering.

Job Responsibilities:

Business Process Management - SAP Order to Cash Process

• Leads the design, modeling and implementation of SAP business processes, tasks, responsibilities and governance with various teams across the organization by establishing business process management leveraging technology.
• Manages business process governance and documentation by creating various documents such as handbooks, visuals, and measurements.
• Manages the capture of SAP Order to Cash process information through determined methods, interviews, notes, documents.
• Collaborate with various stakeholders to ensure business processes meet customer and internal stakeholders' needs.
• Manages key performance indicators (KPIs) for Order to Cash process and reports to leadership teams, recommending adjustments to meet KPIs.
• Leads and monitors implementation of project strategy and guides staff on project deadlines, budget and targets.

Leadership & Coaching

• Develop effective relationships across business units and act as a liaison between process owners and technology.
• Leads various teams internal and external, contractors and consultants.
• Leads talent assignment by planning, reviewing and monitoring process creation and key performance indicators.
• Accountable for all aspects of managing the team including setting goals and objectives, managing performance, developing associates, staffing, promotions and salary administration, manages performance utilizing organization's performance management system, practices and tools, applying them to developing and improving individual, team, and organizational performance.

Job Requirements:

Education/ Certifications:

• Bachelor's degree in management information systems, business management, or related discipline.

Experience:

• 7 + years of experience in relevant ERP applications or relevant technology.
• 5+ years hands on business process creation and visualization, including end to end processes, measurement, process implementation and monitoring.
• Experience leading various types of staff, from internal to consultants.
• Experience in managing vendor relationships and managed services.

Knowledge/Skills/Abilities

• Advanced enterprise resource planning application knowledge, SAP preferred.
• Ability to learn current state business processes, current state SAP processes and translate into business process documentation.
• Advanced knowledge in best practice order to cash business processes and KPIs.
• Collaboration skills that provide the ability to work in matrixed environment and negotiate solutions.
• Lean process skills or similar discipline.
• System and application process analysis skills.
• Interviewing and data collection skills.
• Good judgment is required for this position as there may be times when direct supervision may not be immediately available.

Work Environment:

Remote Role:

• This position is classified as remote where the associate will perform remote work from their primary residence. Remote associates are welcome to work from the office but are not required to do so. While remote associates are not required to work from an office on a regular basis, they may be required to come to the office or other UNFI locations for necessary business reasons or if directed to do so by their manager.

Benefits: Competitive 401k, Flexible PTO, Remote, Health benefits - first of the month following 30 days of employment, mentorship program/developmental opportunities.

About UNFI: We are North America's premier grocery wholesaler, delivering the widest variety of fresh, branded, and owned brand products to community grocers and retail chains alike. A pioneer in natural and organic foods, we are growing and transforming to meet the needs of an evolving workplace. Our 29,000+ employees work across America in our 50 Distribution Centers and corporate offices. Learn more: Organic, Natural and Conventional Food | Wholesale Food Distributors | UNFI

All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, national origin, disability, or protected veteran status. UNFI is an Equal Opportunity employer committed to creating an inclusive and respectful environment for all. - M/F/Veteran/Disability. VEVRAA Federal Contractor.