Assistant Director - Adult Crisis Stabilization Unit (CSU) -Lawrenceville, GA. (Personal Services)

View Point Health
Job Title: Assistant DirectorJob Code: A0450/Assistant DirectorShift: Full-Time (40 hours per week on average)Job Hours: Times May VaryBase Location: Lawrenceville, GA.Division/Department/Program: Adult Crisis Stabilization Unit (CSU)

View Point Health is a partner with DBHDD that provides individual and group counseling, medication management, recovery and crisis stabilization services for behavioral health and developmental disabilities. We serve adult clients with psychiatric crisis intervention and stabilization services as well as substance use disorder.

We offer a multidisciplinary approach to treatment services. Our recovery approach is with Dialectical Behavior Therapy (DBT), mental health clinical support services, substance use support and medication management. Our goal is to provide person-centered care and utilize a trauma-informed approach to our client and their treatment.

A Crisis Stabilization Unit (CSU) operates 24 hours/7 days a week (including weekends and holidays) to provide a safe and structured environment for clients experiencing a mental health crisis. The services are like residential treatment but provide a higher level of care due to our acuity of the clients who are in crisis. Our units operate much like a psychiatric hospital.

A client typically stays at the CSU about 5 7 days to ensure he/she is stable from the prompting event of their crisis prior to discharge. Clients do not leave the facility during their stay with us.

Additionally, we offer a Temporary Observation Unit (TOU) at the Adult Crisis Stabilization Unit. In our TOU area, we provided evaluation services within a 23-hour period to determine whether an admission to the Crisis Stabilization Unit or inpatient psychiatric facility is needed or if the client would be able to be stabilized with more intensive outpatient (rather than inpatient/hospital) service setting. During time on TOU a client may or may not be on an involuntary status and will be assessed by a nurse, physician, and clinician. A paraprofessional and CPS may also provide services during this time to assess the clients overall needs and level of care. In addition to the initial assessment, clinicians may also provide crisis intervention services, individual and family counseling services as well as case management to assist in determining client plan at end of their 23 hours stay.

This position provides leadership and support services to the Adult CSU facility and is available for support across all of Stabilization Services. The position requires flexibility in job tasks and scheduling to accommodate needs of the facility to include some weekend and evening coverage. All CSU facilities require alternating holiday coverage between all staff. The primary location for this position is the Adult CSU (Lawrenceville) with reporting duties to the Director.

Duties & Responsibilities:
Assist in yearly Strategic Planning for ACSU. Review and Update Polices as part of Leadership Team.Assists with regulatory audits and tours with internal and external customers.Assist in compiling and auditing charts for accuracy/adherence.Provides support and assistance in resolving items on the Failed Claims/Failed Activity Report. Accountable for ensuring items on report are resolved. Reviews TOU billing monthly to ensure staff are meeting billing targets and reviews barriers to meeting target.Attending Rounds/Shift change as needed.Create agenda/assist with facilitating bi-monthly unit meetings.Supports Director with meeting budgeting requirements by review of overtime and crisis pay and monitoring P-Card usage.Assist with responding to complaints and proactively intervening to prevent complaints.Assist in monitoring CIRs.Assists in response to CIR and risk management investigation to include collecting documentation, interviewing staff, response to DBHDD, training, and camera review. Provide leadership on call coverage in the calendar rotation.Attends Meetings as requested as back up for Director.Oversight of unit in the absence of the Director.

Resource Planning
Responsible for adjusting/call outs of staff due to seasonal and holiday or other fluctuations.Attend and Assist with Treatment Team as needed to manage Flow and Balance of Admission and Discharges. Ensuring census remains as full as possible in CSU and TOU.Plans, Prepare and Provide coverage for Inclement Weather or Emergencies with Facility Supervisor.

Leadership
Provide program oversight as part of Leadership TeamProvide support to members of Leadership Team as neededProvide clinical support to all leadership and staff as neededWork in Coordination and Provide backup coverage to DirectorResponds to emergency situations and participates as appropriateAssists with overall hiring as part of Leadership Team being aware of vacancies and pending hires.Identifies needed positions to be filled at facilityAssist with interview processRespond to emails/inquiries from DBHDD as backup to Director.

Supervision
Will supervise Clinical, CPS and Admissions staff in the CSU and TOU (see Clinical & Admissions Team Lead job description) (if eligible).Clinical supervision of interns and employed ST staff (if/when eligible)Document and implement disciplinary action(s) according to policies and standards. Completes Performance Evaluations and Reviews for staff listed above.Assistance with coaching sessions and letters of expectation to support other leadership staff.Responsible for assisting with New Hire Orientation on the unit and Training of Staff. Ensures site orientation checklist is submitted on time for all new staff. Monitors training spreadsheet ongoing for completion.Provide backup coverage to other disciplines as needed.Review and Balance staff PTO to ensure adequate coverage and coordinates with payroll staff to reflect in UKG.

Minimum Qualifications:
A masters degree in a mental health, rehabilitation, psychology, sociology, another human services field, nursing; or
A bachelors degree and a minimum of two years experience in providing mental health services; and a minimum of two years of supervisory experience.

Preferred Qualifications:
A relevant professional credential, such as: LAPC, LPC, LMSW, LCSW, RN, or APRN.

Requirements/Competencies:
Must be able to lift 20 pounds.Requires long periods of sitting/standing.Must have valid Georgia drivers license and Motor Vehicle Record in accordance with company policy.Candidates for selection must pass a criminal background check (including fingerprinting).Must pass a pre-employment drug screen and subject to random drug screens.Any combination of training and experience, which would have enabled the applicant to acquire the necessary knowledge, skills and abilities Note: Some positions may require a valid driver's license.Other duties as assigned.

Benefits (for qualified employees):
State Health Benefits Package (medical, dental, vision, life insurance, disability, long-term care, legal services, flexible spending accounts)Paid New Hire TrainingCompany contributes additional 7.5% of salary to 401(a) Retirement PlanNo employee deduction for Social SecurityAdditional benefits such as legal services, Employee Assistance Program and discounted tickets to attractions, shopping, technology, and travelSupervision, training, and continuing education opportunities available.

View Point Health is an Equal Opportunity Employer: View Point Health recruits qualified candidates for positions in View Point Health programs throughout its service area.It is the policy of View Point Health to provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination or harassment of any type without regard to race, color, sex, religion, national origin, age, disability, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.