IS Technician I (Information Technology)

Act as the front-line interface to users, receive trouble calls, diagnose, and repair hardware and software. Assist personnel in developing technology solutions
Support a "Mid-sized Network", running Microsoft Operating Systems in a Microsoft Active Directory Domain
Install, maintain, troubleshoot, and repair networked servers, client computers, printers, print servers, terminals, routers, and switches
Configure and maintain:

Primary and Backup Domain controllers, member file and print servers
License managers and Data backup systems
Microsoft Exchange Server and related email filtering technology
Microsoft Internet Information Server (corporate intranet)
Slocum internet website using Applicable Content Management System
Cisco VoIP Phone System
Email encryption technology
Remote access VPNs and Authentication servers
Medical PACS servers and clients
Web filtering/management server
Apple MAC Servers and mobile clients

Develop and maintain Corporate Intranet Web pages
Provide training to staff on hardware and software procedures, policies, privacy and security issues
Maintain a current hardware, software and licensing inventory
Maintain information systems in compliance with HIPAA regulations and industry security "Best Practices"
Occasional weekend and evening work, including on-call IT support on a rotating assignment
Order, setup, and configure new hardware such as monitors, new computers, docking stations and projectors
Create and manage users in AD environment and other linked systems (EHR, Outlook mail, Joints, etc)
Other duties as assigned