NICE Systems, Inc.
Lead Client Services Project Manager (Finance)
So, what's the role all about?
We are seeking an experienced Engagement Manager to implement NICE Systems' performance management products at customer sites. This is a consulting role which involves direct interaction with customers to implement creative solutions using performance management best practices. NICE Engagement Managers own the customer relationship and are accountable for the success of the projects they manage. They will lead the customer and a team of NICE Business Analysts and Integration Engineers through the full implementation lifecycle. Ideal candidates must have demonstrated the ability to understand customers' business goals, translate those goals into a software deployment project, proactively and responsively manage customers' needs, and lead and manage implementation teams.
Performance in the role is measured by strong stakeholder alignment, achievement of Program or Project objectives, proactive management of risks and issues and strong customer satisfaction. This role requires a dynamic problem solver who is able to lead geographically diverse teams of technical and business stakeholders through the full Project lifecycle.
How will you make an impact?
Have you got what it takes?
What's in it for you?
Join an ever-growing, market disrupting, global company where the teams - comprised of the best of the best - work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr!
Enjoy NICE-FLEX!
At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.
Requisition ID: 5406Reporting into: Director, Professional Services
Role Type: Individual Contributor
About NICE
NICELtd. (NASDAQ: NICE)software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences,fight financial crimeand ensure public safety.Every day, NICE software managesmore than120 million customer interactions and monitors3+billion financial transactions.
Known as an innovation powerhouse that excels in AI, cloud and digital, NICE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.
NICE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.